Privacy Policy

BlackMountain UK Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or contact us

BlackMountain UK Ltd
Effective Date: 24-06-25

1. Who We Are
BlackMountain UK Ltd is a mobile mechanical company based in the United Kingdom, offering vehicle repair and maintenance services at customer locations.

2. Information We Collect
We may collect the following types of personal information:

  • Contact Details: Name, phone number, email address, and home or business address.

  • Vehicle Information: Vehicle make, model, registration number, and service history.

  • Payment Information: Billing address and limited payment details (processed securely by third-party providers).

  • Technical Data: IP address, device type, and usage data (when using our website or booking platforms).

3. How We Use Your Information
We use your information to:

  • Schedule and manage appointments

  • Communicate with you about your service

  • Provide invoices and process payments

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:

  • Service providers (e.g. payment processors, booking platforms)

  • Professional advisers (e.g. accountants, legal teams)

  • Law enforcement or regulatory bodies when required by law

5. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

6. Data Retention
We retain your data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights
Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data

  • Object to or restrict our processing of your data

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us using the details below.

8. Cookies and Website Tracking
If our website uses cookies, a separate cookie policy will outline their use and your choices. We may use analytics tools to understand site usage and improve performance.

9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

BlackMountain UK Ltd
Email: blackmountainukltd@gmail.com
Phone: +44 7814 234 194
Address: on request